Problem found with the VRInsight console and the workaround solution

We found there is an issue with the VRInsight console and the wheel sometimes not being detected by Virtual Sailor and being able to load the profiles for those devices. After a lot of testing, it was determined that if you wait until the computer is booted it is likely to have issues detecting those peripherals and will be unable to load the necessary profiles requiring you to map the device’s buttons and joysticks again, a major nuisance. Therefore we recommend that prior to booting your computer you should be sure to connect both the console and wheel to the computer, then proceed to boot it up. Performing these operations in this order has resulted in a 100% success rate. If you saved the console and wheel as the defaults then you should not even have to load them, it will do it automatically.

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